✅ Auto-ticketing via Zoho Desk ✅ Integrate Jira, Slack, Zoho Projects ✅ Share solutions via Zoho SalesIQ
✅ 24/7 Knowledge Base ✅ Smart AI Chat via Zoho SalesIQ ✅ Fewer tickets, faster answers
✅ Track CSAT, NPS, Resolution Time ✅ Use Zoho Service Plus for real-time insights ✅ Custom dashboards, smarter decisions
✅ Manage chats, calls, emails with Zoho Desk ✅ Add Exotel for telephony & call tracking ✅ Troubleshoot remotely via Zoho Assist
✅ Auto-tag tickets by urgency ✅ Route system failures faster ✅ Keep SLA compliance in check
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